Privacy & Data Protection Policy

This privacy policy explains how we use any personal information we collect about you when you use the website and make an enquiry in accordance with The General Data Protection Regulations 2018. In this policy, the term US refers to Daffodils Home and the terms User and You refer to any visitor to this site.

What information do we collect about you?

We collect information about you when you submit an enquiry form, send us a message via the website or sign up to an event. This information includes contact details such as your name, email address, telephone number and postal address. By continuing with the enquiry process, Daffodils Home will be required to collect information categorised as sensitive personal data to help us understand your current situation as a potential foster carer, this may include but is not limited to your gender, marital status, sexuality, age, health and related experience. The enquiry process includes submitting an enquiry form via the website, email enquiries, telephone enquiries, attending an event and the initial home visit.

Website visit information is collected using cookies. This information lets us keep track of how many times users are doing specific things, like visiting our site each month or what they are searching for, without being able to personally identify the user (unless they specifically tell us). More information on Cookies and how to restrict them is available below.

How will we use this information?

We collect information about you to process your enquiry and contact you about becoming a foster carer with Daffodils Home. You will be contacted by a member of the recruitment team by telephone and email to talk through your enquiry and to arrange an initial home visit should you wish to progress your enquiry.

We use the non-identifiable information gained from website cookies to analyse trends and statistics on the way users use the website. We use all of this information to improve our content, plan site enhancements, and measure overall site effectiveness.

We will use contact details provided on the message form to reply to a message you send us via the website. If you go on to make an enquiry into becoming a foster carer, the information you have provided will go on to be included as part of the enquiry process.

Guidance as to how the information is stored

Your identifiable information will be stored securely by Daffodils Home on our cloud-based database. Our cloud-based database is provided by Google Cloud Solutions and the data is stored on servers within the UK. This means that this information is regulated by the General Data Protection Regulation 2018.Comply with ISO 27001 and are accredited with Cyber Essentials.

Your information given to Daffodils Home at the enquiry stage will be stored for a maximum of 1 year and 1 month from the date of enquiry. This is to allow Daffodils Home to report to the Government Department OFSTED on yearly enquiry figures. No personal data is transferred to OFSTED as part of this report.

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You may opt out of receiving this information at a later date by contacting info@daffodilshomes.co.uk or by following the unsubscribe link on a newsletter.

Access to your information and your right to be forgotten You have a right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email us at info@daffodilshomes.co.uk. You may ask us to correct or remove any information you think is inaccurate.

If you would like to have your personally-identifiable information removed from Daffodils Home’s databases, please email info@daffodilshomes.co.uk. We are required to hold residual information regarding enquiries, but this will not contain personally-identifiable information.

Other Websites

Our website may include links to other third-party websites. This privacy policy only applies to daffodilshomes.co.uk. You should read the privacy policies on other websites if you click on any links.

Changes to our Privacy Policy

We keep our privacy policy under regular review and will place any updates on this webpage. This privacy policy was last updated on 25 May 2021.

How to contact us

You can contact us should you have any questions about our privacy policy or the information we hold about you. Email: manager@daffodilshomes.co.uk Telephone: 020 8903 8784